Refund policy
Jewelry
- Jewelry items are exchange only.
- Exchanges must be requested within 7 days of delivery.
- The item must be returned in its original condition and packaging.
- To initiate an exchange, please contact us at happy.cute.boutique@gmail.com with your order number and request.
Crystals
- Crystals are exchange only.
- All crystal exchanges must be requested within 14 days of delivery.
- Each crystal is unique; we ask that crystals be returned unused and in their original condition.
- To request an exchange, contact us at happy.cute.boutique@gmail.com with your order details.
General Notes
- We do not offer refunds on any items.
- Exchanges are subject to product availability.
- For any damaged or defective items, please contact us immediately with photos so we can resolve the issue.
Friendly Reminder:
All products are handmade and unique, and part of their charm is the natural variations in color, shape, and size. Please inspect your items carefully upon arrival and contact us promptly if an exchange is needed.